On Wed, Jan 17, 2007 at 02:03:34PM -0500, Stephen Turner wrote: > > Hello, > > In Transaction_Overlay.pm, the ContentObj method assumes that the content is > in the transaction's first attachment. This appears not always to be the > case - we have several tickets created through the email interface in which > an attached binary file is the first attachment, and the email message is > stored in subsequent attachments. This has caused the default global > template to fail (it does a $Transaction->ContentObj->Headers call, and > ContentObj is null in this case). > > RT.2.4.2 I bet you mean 3.4.2 here. I'm pretty sure that we updated this algorithm for 3.6 but don't have the code at hand to dig into. Jesse _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com