In my RT: RTFM -> Configuration -> Custom Fields (under the RTFM heading) -> New Custom Field
Then, the "applies to" contains "RTFM articles" as well as other entries. bobg >This is a multi-part message in MIME format. > >--===============1572521251== >Content-class: urn:content-classes:message >Content-Type: multipart/alternative; > boundary="----_=_NextPart_001_01C73DC9.B350C1E5" > >This is a multi-part message in MIME format. > >------_=_NextPart_001_01C73DC9.B350C1E5 >Content-Type: text/plain; > charset="US-ASCII" >Content-Transfer-Encoding: quoted-printable > >I can't see how to create Custom Fields for RTFM 2.2.0RC4 and RT-3.6.3? >If I select "New custom field", it sends me to the usual custom field >creation page (/Admin/CustomFields/Modify.html?Create=3D1) and there is >nothing like "article" or "RTFM class" or whatever in the "Applies to" >drop-down - just the usual >=20 >Tickets >Groups >Users >Assets >Ticket Transactions >=20 > Should I be seeing somthing else? This is a fresh install of RTFM, no >previous version. >=20 >PK >=20 >-- >Philip Kime >NOPS Systems Architect >310 401 0407 >=20 > >------_=_NextPart_001_01C73DC9.B350C1E5 >Content-Type: text/html; > charset="US-ASCII" >Content-Transfer-Encoding: quoted-printable > ><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> ><HTML><HEAD> ><META http-equiv=3DContent-Type content=3D"text/html; = >charset=3Dus-ascii"> ><META content=3D"MSHTML 6.00.5730.11" name=3DGENERATOR></HEAD> ><BODY> ><DIV><FONT face=3DArial size=3D2><SPAN class=3D232420202-22012007>I = >can't see how to=20 >create Custom Fields for RTFM 2.2.0RC4 and RT-3.6.3? If I select "New = >custom=20 >field", it sends me to the usual custom field creation page=20 >(/Admin/CustomFields/Modify.html?Create=3D1) and there is nothing like = >"article"=20 >or "RTFM class" or whatever in the "Applies to" drop-down - just the=20 >usual</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007></SPAN></FONT> </DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007>Tickets</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007>Groups</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007>Users</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007>Assets</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN class=3D232420202-22012007>Ticket = > >Transactions</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007></SPAN></FONT> </DIV> ><DIV><FONT face=3DArial size=3D2><SPAN = >class=3D232420202-22012007> Should I be=20 >seeing somthing else? This is a fresh install of RTFM, no previous=20 >version.</SPAN></FONT></DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007></SPAN></FONT> </DIV> ><DIV><FONT face=3DArial size=3D2><SPAN=20 >class=3D232420202-22012007>PK</SPAN></FONT></DIV> ><DIV> </DIV> ><DIV align=3Dleft><FONT face=3DArial size=3D2>--</FONT></DIV> ><DIV align=3Dleft><FONT face=3DArial size=3D2>Philip Kime</FONT></DIV> ><DIV align=3Dleft><FONT face=3DArial size=3D2>NOPS Systems = >Architect</FONT></DIV> ><DIV align=3Dleft><FONT face=3DArial size=3D2>310 401 0407</FONT></DIV> ><DIV> </DIV></BODY></HTML> > >------_=_NextPart_001_01C73DC9.B350C1E5-- > >--===============1572521251== >Content-Type: text/plain; charset="us-ascii" >MIME-Version: 1.0 >Content-Transfer-Encoding: 7bit >Content-Disposition: inline > >_______________________________________________ >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >Community help: http://wiki.bestpractical.com >Commercial support: [EMAIL PROTECTED] > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >Buy a copy at http://rtbook.bestpractical.com >--===============1572521251==-- > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com