Matthew Simpson wrote:
Hi All,

I have a big problem that I just can't work out. I'm running CentOS 4.4 (clean install). I first tried installing the latest rt3 tarball, but some of the perl mods kept failing via CPAN. So I looked for a RPM which I found instructions for on the bestpractical site and followed and installed successfully.

I can login ok and everything comes up. Although when I click on "Tools" I get the following

Can't locate object method "new" via package "RT::Action::CreateTickets" at /var/rt/html/Tools/Offline.html line 107.


Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm line 129 HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "new" via package "RT::Action::CreateTickets" at /var/rt/html/Tools/Offline.html line 107.^J') called at /var/rt/html/Tools/Offline.html line 107 HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0608fc)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1256 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246 HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 915 HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') called at /var/rt/html/autohandler line 215 HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xaf4a724)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1251 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1246 HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 460 eval {...} at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 412 HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb0040f4)') called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 826 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa5ba218)', 'Apache2::RequestRec=SCALAR(0xb002514)') called at /usr/bin/webmux.pl line 123
eval {...} at /usr/bin/webmux.pl line 123
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb002514)') called at -e line 0
eval {...} at -e line 0

Does anyone know what I'm done wrong and how to fix it? All hat I can think of is that when I started doing the install from tarball with 'make fixdeps' it left something that the rpm didn't like? Although the 'make fixdeps' failed really early..

Can anyone help, it be much appreciated?


Does 'make fixdeps' still fail if you run it?

Jason

Matt
------------------------------------------------------------------------

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com


_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to