When clicking on the "resolve" link for a ticket, the UpdateType is set to comment on the ticket by defauly. I'd like to change this to reply, where can I change this behavior? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com