The only thing i found sometimes are messages: Mysql server has gone away, but this is causing not in all cases the problems. Nightly, without RT usage, the connections from FastCGI are timing out and don't connect automatically, but not during the business hours ;-(
2007/2/2, Alison Downie <[EMAIL PROTECTED]>:
Don't know if this helps or not but do you have debug set in your RT_SiteConfig.pm file ? e.g. Set($LogToSyslog , 'debug'); Set($LogToScreen , 'error'); Set($LogToFile , 'debug'); Set($LogDir, '/opt/rt/var/log'); Set($LogToFileNamed , "rt.log"); #log to rt.log It has helped me out on several occasions! Alison -- ++++++++++++++++++++++++++++++++++++++++++++++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095 ++++++++++++++++++++++++++++++++++++++++++++++ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
-- MFG Torsten Brumm http://www.torsten-brumm.de
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
