I'm still trying to wrap my head around the Perl API.

I can create a ticket using the following code:

my $TicketObj = new RT::Ticket( $RT::SystemUser );
$TicketObj->Create(  Queue => 'General',
                        Subject => 'Test Ticket',
                        Requestor => $Requestor );

From reading the docs, it looks like the 'body' of a ticket is not stored with the ticket's record.

Is there a good way to append a few lines stored in a string to a ticket at the time it is created?
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