Hello list, I would like to know why the possibility of sorting a search result by customfields is available, but not effective?
For example, I have a custom field "Country" in which I fill the origin site of the ticket. I would like to have the possibility to sort the search result by this custom field, in order to group all tickets of a similar country (But also display several countries). I know that I can filter on one country, but my wish is to sort the result. If, on the search page, I select "Order by:" -> CustomField.{Country}, the result won't be sorted anyway. Am I missing something? -- Raph. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com