Eric Schultz wrote: > I thought that using the current interface, if you wanted to make something non- > mandatory, you could just wrap a '()?' around it (not including quotes)? I'm pretty > sure I've seen that posted to the mailing list as well.
You can, but when you try to make sure the other interfaces (REST, Email) obey mandatory fields, you find that you really need to code mandatory and format enforcement in different ways and at different places so it makes sense to split it up. Also, conceptually, a mandatory field is a completely different thing from a field of a certain format. For auditors, seeing a checkbox saying "mandatory" is a whole lot more convincing than a match-all regexp (if they even know what a regexp is ...). _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com