At Monday 3/5/2007 03:08 AM, Brian Kjelin Olsen wrote:
Please - Any clues?
It would be most appreciated.
Med venlig hilsen / Best regards
Brian Kjelin Olsen
Schilling A/S
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På vegne af Brian Kjelin Olsen
Sendt: 4. marts 2007 10:26
Til: rt-users@lists.bestpractical.com
Emne: [rt-users] I just can't figure out how to
get the values from mycustom fields!
Hi everyone
I just can't figure how to get the values of
custom fields on ticket transactions from scrip.
As an example I have made this small scrip where
I print the field names and then try to get the values from those fields.
--- Scrip example ---
my $k=""; my $v="";
$RT::Logger->debug("Get names of transaction
Custom fields from the ticket object");
if (my $TCFs = $self->TicketObj->TransactionCustomFields()) {
while (my $CF = $TCFs->Next()) {
$RT::Logger->debug("Get values from
transaction custom field '" . $CF->Name . "' from the transaction object");
my %values = $self->TransactionObj->CustomFieldValues($CF->Name);
while (($k,$v) = each %values) {
$RT::Logger->debug("$k => $v");
}
$RT::Logger->debug("End of getting
values from transaction custom field '" .
$CF->Name . "' from the transaction object");
}
}
$RT::Logger->debug("End of getting names of
transaction Custom fields from the ticket object");
---------------------
It looks like you're pretty close -
$self->TransactionObj->CustomFieldValues($CF->Name)
will give you an ObjectCustomFieldValues
collection object - each member of the collection
is an ObjectCustomFieldValue object. You can
iterate over the collection and see the values something like this:
my $values = $self->TransactionObj->CustomFieldValues($CF->Name);
while (my $CFV = $values->Next() ) {
$RT::Logger->debug($CFV->Content);
}
Steve
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