On 3/9/2007 7:56 AM, [EMAIL PROTECTED] wrote:
I've added the SeeQueue right to both new queue's Group Rights (as well
as CreateTicket and ReplyToTicket) as RT Essentials instructs.
Which groups were these added to, specifically?
Secondly despite the General queue being disabled I can still create a
ticket in this queue. Is this normal behaviour?
This may not be an issue if the first problem above is resolved so we
don't have the General queue on the list of available queues to create a
ticket.
It may be that the General queue cannot be fully turned off....
--
Regards,
joe
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