In the same vein as this, I know how to add groups as CC's after a ticket is created, but at ticket create time it seems that unless I know the group ID number, and put the number in the CC field, there is no way to add a group there. Is there some syntax like Group(TheGroup) I'm missing? I have gone through the UserManual and haven't found any thing other than how to add them post-create. Thanks!
On Fri, 2007-03-16 at 00:23 +0300, Ruslan Zakirov wrote: > pointers: scrips, custom scrip action, RT::Ticket::AddWatcher _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
