Borut Mrak wrote: > What happens is that in case the requestor responds, the custom field > gets set to 'Waiting', but right after that it falls back to > 'answered':
My bad, it's the other way around. We display newest transactions first. The CF gets set to answered, and then right back to Waiting. > Mon Apr 02 08:29:42 2007 RT_System - WaitingForOwner answered > changed to Waiting > Mon Apr 02 08:29:42 2007 RT_System - WaitingForOwner Waiting > changed to answered regards, Borut Mrak. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
