Hmm - not that I know of - we don't have that many users, even if they could all own tickets, it would be about 1300 users. Is that large enough to be a problem? Normally the Owner list is less than 100 users so I could check if someone did something. It seems back to normal now though ... I noticed that the DB query was in the state "Copying to tmp table" for most of the time the query took. PK
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