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On Wed, 11 Apr 2007 at 19:49 (-0400), Jesse Vincent wrote:

On Apr 11, 2007, at 7:46 PM, Mike Friedman wrote:

Looking at my rt.log and my apache logs, I see nothing that would appear to correspond to these symptoms. As far as the log files are concerned, there was no error. *Unless* the following represents a problem (line wrapped by me for readability):

  127.0.0.1 HTTP/1.0{X-Forwarded-For} - [11/Apr/2007:15:43:36 -0700]
     "GET / HTTP/1.0" 200 2658 "-" "Apache (internal dummy connection)"


That suggests that possibly there's an httpd.conf misconfig to me,

Jesse,

Do you think the above could be related to the other symptoms I described?

In any case, I should elaborate on my environment. I'm running RT in a 'virtual private server', behind a proxy web server. What this means (among other things) is the following:

1. Everything runs under my (unprivileged) account on the server. This means I had to install the RT prereq perl modules in my own home directory. (Notice the PERL5LIB definition in my httpd.conf below).

2. I have my own copy of apache and httpd.conf, but it's configured for virtual hosts at 127.0.0.1 and reserved high-numbered ports. The proxy apache, which faces externally, has its own httpd.conf that directs the RT URL 'inward', to my local virtual host. SSL is done only on the proxy, but all the RT-related configs are in my local httpd.conf.

3. My local httpd.conf contains the following RT-related stuff (RT is installed in /users/ist-rt/RT/rt/ist-rt):

========================================================================
    DocumentRoot /users/ist-rt/RT/rt/ist-rt/share/html

    AddDefaultCharset UTF-8

    PerlOptions +Parent
    PerlRequire /users/ist-rt/RT/rt/ist-rt/bin/webmux.pl
    <Location />
       SetHandler perl-script
       PerlHandler RT::Mason
    </Location>

    # if images are dynamic, change the Client Caching section above
    Alias /images /users/ist-rt/apache2/https-ist-rt/images

    ScriptAlias /cgi-bin/ "/users/ist-rt/apache2/https-ist-rt/cgi-bin/"
    <Directory "/users/ist-rt/apache2/https-ist-rt/cgi-bin">
        AllowOverride None
        Options None
        Order allow,deny
        Allow from all
    </Directory>

    #--------------------------------------------------------------------------
    # mod_perl
    #--------------------------------------------------------------------------

    <IfModule mod_perl.c>
    SetEnv PERL5LIB /users/ist-rt/lib/perl5:/users/ist-rt/lib/perl5/site_perl:\
/users/ist-rt/lib/perl:/users/ist-rt/lib/perl/5.8.8:/users/ist-rt/share/perl:\
/users/ist-rt/share/perl/5.8.8
    </IfModule>
========================================================================

Is there a problem with the above config? If not, is there something specific I should be inquiring about concerning the external apache proxy config (which is maintained by the admins of our 'webfarm' environment, so I can't look at it myself)?

Or perhaps something in my httpd.conf that's outside the VirtualHost config shown above?

Thanks.

Mike

_________________________________________________________________________
Mike Friedman                        Information Services & Technology
[EMAIL PROTECTED]               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
_________________________________________________________________________

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