At Tuesday 4/17/2007 02:00 PM, Gene LeDuc wrote:
Hi All,
I've been scratching my head over this for 2 days and haven't been
able to solve it. I have a scrip that is not firing the Notify
Others action when its user-defined condition is true. The scrip
fires, the condition is true, but the execution chain simply ends
without the template getting launched. There are no errors in the
apache log and my debug log shows that the scrip condition is
true. I have an almost identical scrip (different code for
conditional and template) in another queue that is working fine, so
I'm taking a step back and asking if anyone here can see my mistakes.
Gene,
What does the Acknowledge template look like? You'll need recipients
coded in the template to generate any email from this setup.
Steve
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