That seems easy enough. Are there other places where code has to be inserted or is this the only file?
Mathew Torsten Brumm wrote: > Here is a simple example for quicksearch: > <div class="ticket-overview"> > <&|/Widgets/TitleBox, title => loc("Quick search"), bodyclass => "", > titleright => loc("Edit"), titleright_href => > $RT::WebPath.'/Prefs/Quicksearch.html' &> > <& /Elements/QueueSummary, > cache => 'quick_search_queues', > queue_filter => sub { $_->CurrentUserHasRight('ShowTicket') && > !exists $unwanted->{$_->Name} }, > conditions => [ {cond => "Status = 'new'", name => loc ('new') }, > {cond => "Status = 'open'", name => loc ('open') }, > {cond => "Status = 'accepted'", name => loc > ('accepted') }, > {cond => "Status = 'implement'", name => loc > ('implemented') }, > {cond => "Status = 'approved'", name => loc > ('approved') }, > {cond => "Status = 'stalled'", name => loc ('stalled') }, > {cond => "Status = 'pending'", name => loc > ('pending') }, > {cond => "Status = 'authorized'", name => loc > ('authorized') }, > {cond => "Status = 'resolved'", name => loc > ('resolved') }] &> > </&> > </div> > <%INIT> > my $unwanted = > $session{'CurrentUser'}->UserObj->Preferences('QuickSearch', {}); > </%INIT> > > i had to add my custom status to this file. > > For the rest like tickets i own and so on, its enough if you go to edit > in this module and edit the search string. > > Torsten > > 2007/4/18, Mathew Snyder < [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]>>: > > I used the method in the wiki for adding a custom active status to my > configuration (development box). It shows up fine. However, when I > select it, > ticket I've applied it to disappears from my list of owned > tickets. How can I > adjust this to force the ticket to stay available the way stalled does? > > Thanks > Mathew > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]> > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > > > -- > MFG > > Torsten Brumm > > http://www.torsten-brumm.de <http://www.torsten-brumm.de> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com