Chris Hobbs wrote:
It looks like MyDay.html has been in the Tools area forever, but
incomplete - it displayed a terrific looking form but didn't actually
act on the Submit button - talk about a let-down :).
I have a very crude but working fix for this. I'd like feedback on
what else needs to be done to make it safe/sane. I don't know enough
about how the RT internals work to know whether I'm doing really
stupid stuff here or not. Do I need to be checking the permissions on
each ticket update to make sure the user has the appropriate
permissions, for example?
Anyway, here it is - I hope others find it useful. I know our techs
are going to love being able to update all their tickets in one spot!
Thanks. I Finally got a chance to go through and implement a proper
patch based (in spirit) on this one. It'll be in the next release.
Best,
Jesse
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