Sorry I see now that I need to use search http://XXXX/REST/1.0/search/ticket/?user=XXXX&pass=XXXX&query=%20id%20%3D%2048&format=l
Jeff Stark, Sr Systems Administrator SumTotal Systems, Inc. (Nasdaq; SUMT) OFFICE +1 919 326 7548 MOBILE +1 919 622 0418 EMAIL [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Stark Sent: Friday, April 20, 2007 3:16 PM To: Jesse Vincent; Torbjørn Moen Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] RTGUI,a Graphical User Interface for Best Practical's Request Tracker Using REST Web Services: http://XXXX/REST/1.0/Forms/ticket/default?user=XXXX&pass=XXXX&id=249 I receive the following error: Can't use an undefined value as a HASH reference at /opt/rt3/share/html/REST/1.0/Forms/ticket/default line 178. Stack: [/opt/rt3/share/html/REST/1.0/Forms/ticket/default:178] [/opt/rt3/share/html/REST/1.0/autohandler:52] [/opt/rt3/share/html/autohandler:292] When I look at line 178 it is performing the following: push @data, [ Queue => $ticket->QueueObj->Name ] Any suggestions on what may be causing this? I am passing a valid ticket id in. -Stark -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jesse Vincent Sent: Friday, April 20, 2007 2:22 PM To: Torbjørn Moen Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RTGUI,a Graphical User Interface for Best Practical's Request Tracker On Apr 20, 2007, at 2:16 PM, Torbjørn Moen wrote: > > An API would be the best way to do this, but given that we need to > produce a working application for the IT Service on 21st of May this > probably won't happen from us until after that time. > The existing REST webservices API should have what you need. What doesn't it have? Best, Jesse _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
