On Apr 24, 2007, at 3:59 AM, Mario Rimann wrote:
Hi!We've freshly set up RT on a Gentoo box and most of it runs very well bynow. Most tickets will be opened through incoming emails.This is my current issue: Only text attachments are saved to the database. All other (tested with JPG) file types that are sent in via mail (inlineor as attachment) or attached on the web GUI don't work. The result is, that the filename is shown in the ticket, but it is not linked. The DB row contains the filename, content Type but no content. The max size for attachments in the RT_SiteConfig is set to >10MB, andalso MySQL's "max_packet_size" is set to a big value. The images I triedto attach were <300K, so that shouldn't be a problem I think. Any help on this issue is very appreciated!
Do you see errors in the apache or syslog?
Cheers, Mario _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
