Steve Finkelstein wrote:
Hi all, I set this up myself with a prior employer, but can't for the life of me recall how I went about it. I used to have RT send ALL comments/replies to my INBOX. This includes my own comments/replies. I do this because it's easier for me to search through e-mail for resolved tickets than through the query builder.
Set($NotifyActor, 1); in etc/RT_SiteConfig.pm Isaac Vetter
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