Thanks for asking Jesse! - I'd like to jump on the AJAX bandwagon, I know, I scoff too but it would be nifty. More flexibility in the layout.
- Official support for LDAP - wildcard user names - for example if I didn't want to give everyone create privs on a queue but did want everyone @companyA, would be nice to do [EMAIL PROTECTED] ... - search builder should have an option to sum or count queries - would be useful for adding up all the hours in a particular queue, how many tickets requested by users in a particular time, etc - a way to set the order in which scrips run, doesn't need to be terribly granular, maybe 3 groups you could put them into, say 1, 2 and 3. Run all the scrips in the first group, then the second, the the 3rd. .r' Jesse Vincent wrote: > If, for the sake of argument, Best Practical were to rewrite RT, what > would you want to see in the new product? > > Think big. > > Jesse > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
