Hello, According to http://wiki.bestpractical.com/index.cgi?ManualInstallation
It saids that if I'm using sendmail I most likely need to copy (cp) rt-mailgate to /etc/smrsh or create a symbolic link and change /opt/rt3/bin above to /etc/smrsh or sendmail will complain. So I copied rt-mailgate to /etc/smrsh this is how my /etc/aliases file looks like rt: "|/etc/smrsh/rt-mailgate --queue general --action correspond --url http://rt.domain.tld " rt-comment: "|/etc/smrsh/rt-mailgate --queue general --action comment --url http://rt.domain.tld" After this I ran newaliases to update I send an email to [EMAIL PROTECTED] and I get the following error message: May 2 17:37:12 rt sendmail[2668]: l42LbChW002668: from=<[EMAIL PROTECTED]>, size=1854, class=0, nrcpts=1, msgid=< [EMAIL PROTECTED]>, proto=ESMTP, daemon=MTA, relay=mail.X.tld [10.0.0.1] May 2 17:37:12 rt sendmail[2669]: l42LbChW002668: to="|/etc/smrsh/rt-mailgate --queue development --action correspond --url http://rt.domain.tld", ctladdr=<[EMAIL PROTECTED]> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32042, dsn=4.0.0, stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL My /var/log/rt/rt.log is owned by apache and it supposed to be logging messages but its not. the only place where I can find error messages is /var/log/maillog. According to the message I got above it seems that even thought I specified /etc/smrsh/rt-mailgate the sendmail.cf is still looking to use /usr/sbin/smrsh as the mailer. Any inputs? Thanks.
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com