I'm a huge RT fan and I use it to handle low volume email coming into a support@ email address. Unfortunately I'm moving hosting for the organization that uses it to a virtual environment and I do not have access to httpd.conf or the pre-req's to run RT.
Does anyone know of anything that would offer similar features and be virtual host friendly? php based or perl is fine, but I need to be able to share tickets with a team of responders who should be able to respond to those tickets via email. RT does everything I want but its requirements are preventing me from running it in the limited resources of shared hosting.
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