It might be more useful if you check your exim and syslog log files for the breakpoint.
Also, if it currently isn't, set your RT log settings to debug. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mohammed Sirkhot Sent: Thursday, 31 May 2007 5:19 PM To: Chaim Rieger Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Can't send mail from RT tried everything I am getting the error message below when a ticket is created,still not receiving the emails May 31 09:07:53 rt RT: Encode::Guess failed: ; fallback to iso-8859-1 (/opt/rt3/lib/RT/I18N.pm:414) May 31 09:07:53 rt RT: Scrip Prepare 3 died. - Undefined subroutine &Scalar::Util::weaken called at /opt/rt3/lib/RT/Action/Generic.pm line 107. Stack: [/opt/rt3/lib/RT/Action/Generic.pm:107] [/opt/rt3/lib/RT/Action/Generic.pm:79] [/opt/rt3/lib/RT/ScripAction_Overlay.pm:177] [/opt/rt3/lib/RT/Scrip_Overlay.pm:471] [/opt/rt3/lib/RT/Scrips_Overlay.pm:237] [/opt/rt3/lib/RT/Transaction_Overlay.pm:171] [/opt/rt3/lib/RT/Record.pm:1444] [/opt/rt3/lib/RT/Ticket_Overlay.pm:744] [/opt/rt3/lib/RT/Interface/Web.pm:446] [/opt/rt3/share/html/Ticket/Display.html:104] [/opt/rt3/share/html/Ticket/Create.html:301] [/opt/rt3/share/html/autohandler:292] (/opt/rt3/lib/RT/Scrip_Overlay.pm:479) May 31 09:07:53 rt RT: Scrip Prepare 4 died. - Undefined subroutine &Scalar::Util::weaken called at /opt/rt3/lib/RT/Action/Generic.pm line 107. Stack: [/opt/rt3/lib/RT/Action/Generic.pm:107] [/opt/rt3/lib/RT/Action/Generic.pm:79] [/opt/rt3/lib/RT/ScripAction_Overlay.pm:177] [/opt/rt3/lib/RT/Scrip_Overlay.pm:471] [/opt/rt3/lib/RT/Scrips_Overlay.pm:237] [/opt/rt3/lib/RT/Transaction_Overlay.pm:171] [/opt/rt3/lib/RT/Record.pm:1444] [/opt/rt3/lib/RT/Ticket_Overlay.pm:744] [/opt/rt3/lib/RT/Interface/Web.pm:446] [/opt/rt3/share/html/Ticket/Display.html:104] [/opt/rt3/share/html/Ticket/Create.html:301] [/opt/rt3/share/html/autohandler:292] (/opt/rt3/lib/RT/Scrip_Overlay.pm:479) May 31 09:07:53 rt RT: Scrip Prepare 16 died. - Undefined subroutine &Scalar::Util::weaken called at /opt/rt3/lib/RT/Action/Generic.pm line 107. Stack: [/opt/rt3/lib/RT/Action/Generic.pm:107] [/opt/rt3/lib/RT/Action/Generic.pm:79] [/opt/rt3/lib/RT/ScripAction_Overlay.pm:177] [/opt/rt3/lib/RT/Scrip_Overlay.pm:471] [/opt/rt3/lib/RT/Scrips_Overlay.pm:237] [/opt/rt3/lib/RT/Transaction_Overlay.pm:171] [/opt/rt3/lib/RT/Record.pm:1444] [/opt/rt3/lib/RT/Ticket_Overlay.pm:744] [/opt/rt3/lib/RT/Interface/Web.pm:446] [/opt/rt3/share/html/Ticket/Display.html:104] [/opt/rt3/share/html/Ticket/Create.html:301] [/opt/rt3/share/html/autohandler:292] (/opt/rt3/lib/RT/Scrip_Overlay.pm:479) May 31 09:07:53 rt RT: Ticket 6267 created in queue 'IT' by root (/opt/rt3/lib/RT/Ticket_Overlay.pm:754) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com