Re: [rt-users] user names appearing in comments dropdown

[Jesse Vincent]

On Jun 13, 2007, at 10:26 AM, Michael Kukla wrote:

We've discovered that once-privileged users who have definitely been disabled via

Configuration->
  Users->
    SelectUser->
      Username->
        Let this user access RT (unchecked)
        Let this user be granted rights (unchecked)



As a first attempt to rectify recity this (mostly, btw, out of

still show up in the "Owner" dropdown one encounters when attempting to "Comment" on a ticket. respect for the pair of disabled users of ours who have unfortunately passed away), I found all the tickets owned by any disabled user and re-assigned the ownership to root. But this did not result in the elimination of their names from the dropdown.

-j

Likely the users are still members of groups that have the own tickets right. is that correct?

What is even stranger, I've found that the the list of users that appears in the Comments/Owners dropdown varies depending upon which privileged user currently owns the ticket

_how_ does it vary?

PGP.sig
Description: This is a digitally signed message part

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com