Looks like this is done with Scrips and not with the mailgate.
Thank you. Chance Ervin Level II Support & IT Manager Intelenet Communications NOC 949 784-7911 [EMAIL PROTECTED] ================= ----This message and any files or text attached to it are intended only for the recipients named above, and contain information that may be confidential or privileged. If you are not an intended recipient, you must not read, copy, use or disclose this communication. Please also notify the sender by replying to this message, and then delete all copies of it from your system. Thank you. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chance Ervin Sent: Wednesday, June 20, 2007 5:29 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Assigning owner on inbound email MTA: sendmail I have configured the aliases file so that emails sent to a certain address are automatically placed in the proper queue. I used the following: rt-requisitions: "|/opt/rt3/bin/rt-mailgate --queue 'Purchase Requisitions' --action correspond --url https://helpdesk.intelenet.net/"; What I would like to do is assign the owner as well based on this address. I have not been able to find a way to do this with the examples in the RT Essentials book or the Wiki. If this is possible, could someone point me in the right direction? Thank you. Chance Ervin Level II Support & IT Manager Intelenet Communications NOC 949 784-7911 [EMAIL PROTECTED] ================= ----This message and any files or text attached to it are intended only for the recipients named above, and contain information that may be confidential or privileged. If you are not an intended recipient, you must not read, copy, use or disclose this communication. Please also notify the sender by replying to this message, and then delete all copies of it from your system. Thank you.
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
