Hi Our RT system is generally very fast, except for when you click on anything that displays the Query Builder screen. Once Query Builder has loaded and you click "Add and Search", the search itself is fast to return the results and display subsequent pages.
Some details of our system Ubuntu-server 6.06 LTS RT 3.6.3 compiled from source. Intel Xeon 3.0ghz. using the latest DBI::SearchBuilder. I can point you to our server usage stats if required but will need your IP addresses to grant access. Thanks Neil Turner NetBanx Disclaimer Confidentiality: This e-mail and its attachments are intended for the above named only and may be confidential. If they have come to you in error you must take no action based on them, nor must you copy or show them to anyone; please reply to this e-mail and highlight the error. Security Warning: Please note that this e-mail has been created in the knowledge that Internet e-mail is not a 100% secure communications medium. We advise that you understand and observe this lack of security when e-mailing us. Viruses: Although we have taken steps to ensure that this e-mail and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com