Jesse On Jul 3, 2007, at 10:03 AM, Richard Ellis wrote:
Hi Guys,I first emailed this one in in May. Full details of the errors etc are on this archive:http://www.gossamer-threads.com/lists/rt/users/65651?#65651An extract is below, but full details of our system etc are on that thread.*System error* *error:* Can't use string ("") as a HASH ref while "strict refs" in use at /opt/rt3/share/html/Elements/MyRT line 50, <DATA> line 1662. *context:* *...* *46:* <table border="0" width="100%"> *47:* <tr valign="top"> *48:* <td width="70%" class="boxcontainer"> *49:* *50:* % for my $portlet (@{$portlets->{body}}) { *51:* <% $show_cb->( $portlet ) %> *52:* <br /> *53:* % } *54:* *...* *code stack:* /opt/rt3/share/html/Elements/MyRT:50 /opt/rt3/share/html/index.html:79 /opt/rt3/share/html/autohandler:292 raw error <http://gplive.uk:3000/index.html#raw>Can't use string ("") as a HASH ref while "strict refs" in use at / opt/rt3/share/html/Elements/MyRT line 50, <DATA> line 1662.Trace begun at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ Exceptions.pm line 131 HTML::Mason::Exceptions::rethrow_exception('Can\'t use string ("") as a HASH ref while "strict refs" in use at /opt/rt3/share/html/ Elements/MyRT line 50, <DATA> line 1662.^J') called at /opt/rt3/ share/html/Elements/MyRT line 50 HTML::Mason::Commands::__ANON__ at /usr/local/lib/perl5/site_perl/ 5.8.4/HTML/Mason/Component.pm line 134 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH (0x18b3c20)') called at /usr/local/lib/perl5/site_perl/5.8.4/HTML/ Mason/Request.pm line 1074 eval {...} at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ Request.pm line 1068 HTML::Mason::Request::comp(undef, undef) called at /opt/rt3/share/ html/index.html line 79 HTML::Mason::Commands::__ANON__ at /usr/local/lib/perl5/site_perl/ 5.8.4/HTML/Mason/Component.pm line 134 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH (0x17bab60)') called at /usr/local/lib/perl5/site_perl/5.8.4/HTML/ Mason/Request.pm line 1074 eval {...} at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ Request.pm line 1068 HTML::Mason::Request::comp(undef, undef, undef) called at /opt/rt3/ share/html/autohandler line 292 HTML::Mason::Commands::__ANON__ at /usr/local/lib/perl5/site_perl/ 5.8.4/HTML/Mason/Component.pm line 134 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH (0x17e7afc)') called at /usr/local/lib/perl5/site_perl/5.8.4/HTML/ Mason/Request.pm line 1069 eval {...} at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ Request.pm line 1068 HTML::Mason::Request::comp(undef, undef, undef) called at /usr/ local/lib/perl5/site_perl/5.8.4/HTML/Mason/Request.pm line 338 eval {...} at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ Request.pm line 338 eval {...} at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ Request.pm line 297 HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH (0x1972fa4)') called at /usr/local/lib/perl5/site_perl/5.8.4/HTML/ Mason/ApacheHandler.pm line 134 eval {...} at /usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ ApacheHandler.pm line 134 HTML::Mason::Request::ApacheHandler::exec ('HTML::Mason::Request::ApacheHandler=HASH(0x1972fa4)') called at / usr/local/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792 HTML::Mason::ApacheHandler::handle_request ('HTML::Mason::ApacheHandler=HASH(0x12c3acc)', 'Apache=SCALAR (0x14cbd54)') called at /opt/rt3/bin/webmux.pl line 123eval {...} at /opt/rt3/bin/webmux.pl line 123RT::Mason::handler('Apache=SCALAR(0x14cbd54)') called at /dev/null line 0eval {...} at /dev/null line 0Since then, I have had private emails from 4 people, who are seeing the same error. It occurred on our kit, when I was upgrading our test instance from 3.4.6 to 3.6.3.Everything was fine until after I applied the 3.5.1 patches and restarted everything. It would appear this isn't unique to our setup.Does anyone have any ideas how to even begin to find the source of the bug? I can't take the risk of upgrading our live server until I can prove this isn't going to screw everything up and I need to complete migrating our live instance to a new set of hardware soon.Any ideas anyone? Thanks Richard -- Richard Ellis .Sun B2B Operations Sun Microsystems x24727 http://sun.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com