Re: [rt-users] Reminder does not re-open a ticket

[Jesse Vincent]

On Jul 2, 2007, at 4:47 PM, Thomas Hecker wrote:

Hi to all,


for it has come.

i have the problem, that a reminder does not re-open a ticket. It keeps standing in the list of reminders, but does not open a ticket, when the time

Jesse

That's not specced behavior, but it could be pretty easily added using a scrip.

You can find a screenshot right here:
http://www.thomashecker.de/rt.gif


ticket #42 16 hours ago, but didn't.


stuff. there are no other applications running on the server.

There were no modifications done to the codebase or any other scripts
installed.

can somebody point me in the right direction?

Thanks for help!
Thomas


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In it you can see, that there is a reminder that should have re- open the I'm running rt 3.6.1 on a debian 4.0 linux using sendmail for all email

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