Robert G. Werner wrote: > To deal with I use the attached perl script to filter out colons to mail > coming to rt queues exposed to the outside world. This could easily be > modified to add exceptions, other munging of the message, etc.
Notice that AFAIK the regex you are using 's/^(\w+):(.*)$/${1}${2}/;' will not catch the command that is used to set custom field values. CF.{customer}: MrEd Because I use the interface to set custom fields, I check also against the next one. Sure it will not catch everything, but it works for me. elsif ( $_ =~ /(^CF.{.*}):(.*)/ ) { $_ = ${1}.${2}; } If someone knows a better way to catch really everything, please let me know. Friendly, Andreas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com