Yes, but group1 needs at queue2 also createticket and showqueue right to move them.
Then they are able to see the queue but only the ticket they moved. Torsten -----Original Message----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Tue Jul 10 15:05:01 2007 Subject: Re: [rt-users] Assigning Tickets At Monday 7/9/2007 11:43 PM, you wrote: >Okay, our general setup is this: > >Group1 -> Queue1 > >Group2 -> Queue2 > >I want to be able for Group1 to move a ticket into Queue2 but NOT be able to >see any of the tickets in Queue2 and vice versa. > >Is this possible? > >Thanks, >Marc Hi Marc, Did you try this? I think all a user needs to move a ticket to another queue is ModifyTicket rights on the original queue. Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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