Hi, Don't try to use RT to put the email into the queues. Use your mail filtering to run different commands with rt-mailgate.
Set up I have running here has an Exim filter sitting in the RT users directory, and that feeds mail where it should go, and discards ones which match particular criteria, like really big ones, for example. Procmail would also allow you to do that kind of filtering. Steve Anderson. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Machiel van Veen Sent: 17 July 2007 16:11 To: rt-users@lists.bestpractical.com Subject: [rt-users] Move e-mail automaticly to queue? Hi list, A question, I would like people to be able to send e-mail to one address and have RT automaticly move it to a queue based on a predefined subject. As I understand it either all queues would have their own e-mail address or you would filter incoming e-mail manually. Would anyone know a way to get RT to move the email to a queue automaticly? Many thanks in advance for any help on this. -- Best regards, Machiel van Veen _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ______________________________________________ This email has been scanned by Netintelligence http://www.netintelligence.com/email _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com