One problem is that you did not provide Apache with the name of the module and then the path to the module. You need:
LoadModule fcgid_module modules/mod_fcgid.so not just LoadModule fcgid_module... Secondly, look at the paths in your config below: Alias /rt/NoAuth/images/ /usr/share/rt3/html/NoAuth/images/ ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/ If yum installed RT3 in /usr/share/rt3, you need to change the path in the 'ScriptAlias' part of the Apache config. Unless you have created a link that points /opt/rt3 -> /usr/share/rt3. James Moseley John Oliver <[EMAIL PROTECTED] ver.net> To Sent by: Robert Long <[EMAIL PROTECTED]> rt-users-bounces@ cc lists.bestpractic rt-users@lists.bestpractical.com al.com Subject Re: [rt-users] Has anyone gotten RT working under FC as installed 07/18/2007 01:02 from yum? PM On Tue, Jul 17, 2007 at 08:09:55PM -0700, Robert Long wrote: > We have a couple of RT installs from RPM, 3.6.3 (upgrading tonight to > 3.6.4) under FC6, and a 3.4.5 under CentOS 5. I don't recall doing > anything particular that needed to be done in either case, save for a > modification in the 3.6.x code that I've posted on this list a few > times, but I think that might have more to do with my particular Apache > setup than anything else*. > > What type of difficulty are you experiencing? Could you break what > isn't working down into some categories such as Apache, database, perl, > and configuration? I started by following the InstallGuide at http://wiki.bestpractical.com/view/FedoraCore5InstallGuide I did 'yum install rt3' and that was successful. I then symlinked /var/www/html to the RT3 html folder. When I access that web server, I get: You're almost there! You haven't yet configured your webserver to run RT. You appear to have installed RT's web interface correctly, but haven't yet configured your web server to "run" the RT server which powers the web interface. The next step is to edit your webserver's configuration file to instruct it to use RT's mod_perl, FastCGI or SpeedyCGI handler. If you need commercial support, please contact us at [EMAIL PROTECTED] I'm trying to find out just *how* I make Apache use FastCGI or something similar. The page http://wiki.bestpractical.com/view/FastCGIConfiguration doesn't help... the section that seems to address httpd 2.X gets me an Apache that fails to start, but doesn't log anything to /var/log/httpd/error_log Same with the one suggestion I've received from the list so far... I was given: LoadModule mod_fcgid.so # Use FastCGI to process .fcg .fcgi & .fpl scripts # Don't do this if mod_fastcgi is present, as it will try to do the same thing <IfModule !mod_fastcgi.c> AddHandler fcgid-script fcg fcgi fpl </IfModule> # Sane place to put sockets and shared memory file SocketPath run/mod_fcgid SharememPath run/fcgid_shm # Main instance Alias /rt/NoAuth/images/ /usr/share/rt3/html/NoAuth/images/ ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/ But the LoadModule line (yes, after mod_fcgid is installed from yum) causes Apache to fail to start with no logged message. I don't see any way that you could have done 'yum install rt3', accessed the web server, and had a working install ready to go. I'm trying to find out what steps are required to make this go so I can document them in the wiki pages. Thanks! -- *********************************************************************** * John Oliver http://www.john-oliver.net/ * * * *********************************************************************** _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com