Hi RT Users, Jesse, At weekend we tried to use commandbymail extension, but it ends up in lots of trouble.
For me it looks like (and that's what I also found at the lilst inside a posting from Robert G. Werner) Command By Mail is trying to handle all Words he find with an ":", that's not good! Example: A Mail with the Content: System_Name: ASKNEHST Order_Type: new Generates this Error: Failed command 'system_name: ASKNEHST' Error message: Command 'system_name' is unknown Failed command 'Order_type: new' Error message: Command 'order_type' is unknown But from my Point of view, it will make more sense to handle only the known commands and not each word he finds separated with the ":" Any Ideas how to fix this??? Torsten _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
