Have you any users in your Users table, if not then I would recommend
re-installing RT, cause you need more than just the root user like the
user Nobody and RT_System.
Rgds;
Roy
John Oliver wrote:
On Tue, Jul 31, 2007 at 02:53:50PM -0700, Chaim Rieger wrote:
John Oliver wrote:
I shouldn't have to manually add a 'root' user. Right?
after use rt3 do show tables
then
select * from Users
is root in there ?
No.
But the tables are there...
[EMAIL PROTECTED] ~]# mysql -h ntdbs01 -u rt_user -p
Enter password:
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 18
Server version: 5.0.22
Type 'help;' or '\h' for help. Type '\c' to clear the buffer.
mysql> use rt3;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A
Database changed
mysql> show tables;
+-------------------------+
| Tables_in_rt3 |
+-------------------------+
| ACL |
| Attachments |
| Attributes |
| CachedGroupMembers |
| CustomFieldValues |
| CustomFields |
| GroupMembers |
| Groups |
| Links |
| ObjectCustomFieldValues |
| ObjectCustomFields |
| Principals |
| Queues |
| ScripActions |
| ScripConditions |
| Scrips |
| Templates |
| Tickets |
| Transactions |
| Users |
| sessions |
+-------------------------+
21 rows in set (0.00 sec)
Absolutely bizarre.
OK, how do I add a root user correctly?
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
