On Mon, Aug 13, 2007 at 03:04:20PM -0400, Jesse Vincent wrote: > > > > On Mon, Aug 13, 2007 at 02:56:16PM -0400, Vivek Khera wrote: > > In the dark ages, I reported some problems we had with our customer > > service people all clicking "take ticket" at the very same moment, > > and all of them succeeding (in their own view). > > > > This just happened to us again (twice today!) Three people clicked > > on the take link at the same time, and all three of them were > > assigned as the owner in succession. The last one is the only one > > that "stuck". > > > > I'm running 3.6.3; the production box hasn't been updated to 3.6.4 > > yet. Wasn't this race squashed a while back? I'm on postgres if > > that matters. > > I'm pretty sure that Todd submitted a patch that was supposed to sort > this out. Todd? >
Yeah and I'm pretty sure the fix is in the latest RT release. > > > > The ticket history shows it clearly: > > > > > > # Mon Aug 13 14:15:13 2007 pXXXXXX - Taken > > > > # Mon Aug 13 14:15:13 2007 mXXXXXX - Taken > > > > # Mon Aug 13 14:15:13 2007 sXXXXXX - Taken > > > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > -- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com