Mathew Snyder wrote: > 1: when a due date is in the following month, does the DueDate in > DueDate-Today > come out to the number of days left in the current month + the number of days > in > the second month up to the due date? If a ticket was created on the 5th of > Aug > and is due in 30 days it would be due on the 4th of Sept. So today being the > 13th, there would be 19 days left in Aug plus the 4 in Sept for a total of 23. > Does that mean the figures would be 23 - 19?
That should be 23 - 13 > > 2: is the day the ticket is created included as one of the days due in? If a > ticket were created yesterday and is due in three days, would it be due > tomorrow? > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
