Nobody have a hint on this problem?!? Torsten
-----Original Message----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> CC: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Sent: Mon Jul 30 10:10:01 2007 Subject: [rt-users] Issue with Extended mail commands / CommandByMail Hi RT Users, Jesse, At weekend we tried to use commandbymail extension, but it ends up in lots of trouble. For me it looks like (and that's what I also found at the lilst inside a posting from Robert G. Werner) Command By Mail is trying to handle all Words he find with an ":", that's not good! Example: A Mail with the Content: System_Name: ASKNEHST Order_Type: new Generates this Error: Failed command 'system_name: ASKNEHST' Error message: Command 'system_name' is unknown Failed command 'Order_type: new' Error message: Command 'order_type' is unknown But from my Point of view, it will make more sense to handle only the known commands and not each word he finds separated with the ":" Any Ideas how to fix this??? Torsten _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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