From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Shawn Scantland Sent: Tuesday, August 28, 2007 2:32 PM
> Now I can get the RT Ticket Query and mysql to agree on the results but > RTx::Statistics is returning different > values. Does RTx::Statistics gather the data differently? In specific > looking at the 'Time to Resolve' I get > values that are nothing like what the 3 other options above will show me for > the count of Created tickets. > > Thanks, > Shawn Unfortunately, RTx::Statistics hasn't been updated in quite awhile. I simply haven't had any time this year to work on it, and it doesn't really appear that anyone else has either. I have several patches sitting in my inbox because I haven't had time to evaluate them, but even those are close to a year old. -Kelly _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
