On Fri, 13 Sep 2007, Tamer wrote: > Here is the issues I am having right now . After creating a ticket , > I get the following e-mail: > > Enoch Root via RT [EMAIL PROTECTED] > (...) > Ticket <URL: http:// ServerName.domain.com:80/Ticket/Display.html?id=3
On Fri, 14 Sep 2007, soma wrote: > You should be able to set this by changing the > $CorrespondenceAddress in the RT_SiteConfig.pm to appropriate email > id Eg:- [EMAIL PROTECTED] You might also want to change some other settings in RT_SiteConfig.pm -- see RT_Config.pm for what can be changed, copy relevant bits to RT_SiteConfig.pm and set them accordingly. E.g. $Organization and $WebBaseURL The address used to send an "On Create" AutoReply is furthermore set by the Web GUI where you configure your queues. HTH, -- -- Andreas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
