On Mon, 2007-09-17 at 15:58 -0400, Adam Savage wrote:
> Hi Ole - here is my configuration
>
> Everyone Current rights
> CommentOnTicket
> CreateTicket
> ReplyToTicket
>
> Privileged Current rights
> No rights granted.
>
> Unprivileged Current rights
> No rights granted.
>
> And then the individual groups are assigned rights etc etc.
Adam -
Hm. Might be worthwhile to make sure that this is the case for each
defined queue as well as globally.
What RT version are you running, and with which DB engine?
--
/Ole Craig
Security Engineer
Team lead, customer support
[EMAIL PROTECTED]
303-381-3802 main support line
303-381-3824 my voicemail
303-381-3880 fax
www.stillsecure.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
