Hi, Thanks for the idea, however I just edited SendEmail.pm to change the sender address to the 'from' address, which sorts it out nicely. It seems it's the program 'sendmail' that's adding the 'nobody' header to sender, but only if its blank.
-----Original Message----- From: Tim Hibbard [mailto:[EMAIL PROTECTED] Sent: 28 September 2007 21:43 To: Daniel Jenning Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] E-Mail issues I have the same problem and posted the same question about a week ago. For a temp solution I created an alias from [EMAIL PROTECTED] to -> [EMAIL PROTECTED] Not elegant but works until a solution is offered. Daniel Jenning wrote: > I seem to have two problems with e-mails from RT right now. One is that for > some reason anything from RT is showing its full header in Outlook, although > this doesn't happen in the older version I use elsewhere, I was wondering if > anyone else has come across this - this only happens with RT mails. > > The second is that e-mails from RT list the From: as > > Nobody [EMAIL PROTECTED]; on behalf of; *Users Name* via RT > [EMAIL PROTECTED] > > Obviously I've edited it a bit to remove info but you get the idea. In the > header we have: > > Reply-To: [EMAIL PROTECTED] > RT-Originator: [EMAIL PROTECTED] > Sender: Nobody <[EMAIL PROTECTED]> > From: "*Users Name* via RT" <[EMAIL PROTECTED]> > > Now I'm guessing sendmail is adding nobody as the sender, but I can't be > sure. Again any help would be great, as some mails clients don't deal with > it right and we don't like having 'nobody' in the address. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
