Using RT 3.6.4, I am trying to make a custom field to be required at Ticket creation time (through the SelfService interface).
This field has the 'Select One Value' type. I set the Validation field to: '(?#Mandatory).' but this did not work. I could still create a ticket. Reading other threads I tryied: '(?#Mandatory)(^[A-Z]+$)'. This did not work either (Yes the choices are starting with an upper case letter). Could someone confirm that Mandatory means Required? Is there a way to forbid creation of a ticket unless the required fields are filled? Thanks, Thierry Thelliez _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
