> Message: 2 > Date: Wed, 19 Sep 2007 13:49:19 +0200 > From: Pawel Weglewski <[EMAIL PROTECTED]> > Subject: [rt-users] Missing comments from Web interface > To: rt-users@lists.bestpractical.com > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset=ISO-8859-1 > > I have a riddle. I'm using RT 3.6.4 (upgraded from 3.4.2) installed from > source on Debian Etch. Recently I've noticed, that comments added from > web interfaces do not show int the ticket listing. The mail about such > comment is sent properly as the scrips state. Does anyone have any idea > what can be wrong? > The funniest thing is, that this comment loss only takes place in some > cases, but I fail to find a scheme in this. > Any help will be appreciated > > I've traced the problem to the ShowHistory module. In some tickets it does not display all transactions and does not display footer. When I change the order of the displayed transactions, I see all missing transactions, but only the missing ones. The previously displayed ones are now missing. I think that the lack of footer may be a hint. Any ideas how to repair this?
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