Thank you! This is what I was looking for.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andreas Schamanek Sent: Tuesday, October 16, 2007 4:19 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Auto-create Ticket CC from Email CC Hi there, On Tue, 16 Oct 2007, Edward Kovarski wrote: > If I am not mistaken, that is the default behaviour -- all CC's are > automatically added and maintained within the ticket context. AFAIK, it's not a default. It's done if Set($ParseNewMessageForTicketCcs , true); is set in RT_SiteConfig.pm HTH, -- -- Andreas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
