Hello
I have deployed RT 3.6.1 using Apache2 + AD + modpel2 where I work, on a Debian. We use RTFM and RTAT thanks to this list. The information available about LDAP was not much, but now there is a recent article in the wiki that helps a lot. LDAPSiteConfigSettingsForActiveDirectory <http://wiki.bestpractical.com/view/LdapSiteConfigSettingsForActiveDirec tory> If it can not help you, I think I can help. But please take a look to that document before. Best regards Josep ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David ROBERT Sent: viernes, 19 de octubre de 2007 10:39 To: rt-users@lists.bestpractical.com Subject: [rt-users] RT 3.6.5 Setup / LDAP Hello, Before writing this mail, let it be said that I spent some hours going through the wiki reading any bits of info that had more or less to do with LDAP and the many different ways to try to use it in RT. Gone thought the mailing list archive and did my share of googling around. All in all I spent the week (and some nights) on this. We have been fiddling with RT 3.6.5 for the past week trying to set it up to have LDAP Auth. At first we managed to set ti up to run of a RHEL 5 server, Apache 2.2.3 using mod_perl. But since the goal is to use RT for corporate IT support requests tracking and we use a Win2003 Domain in native mode with some 500+ user account and a high turnover rate, we want RT to use our ActiveDirectory. The problem is that the more LDAP "recipe" I try to use the more desesperate I get :-) So, I am ready to scrap our RHEL 5 Server and FastCGI instead of mod_perl if need be, but I don't want to waste some more precious work days (and some sleep hours to the greatest dismay of my family) going blindly around. That's why I'm looking for somebody out there that managed to use RT 3.6.5 and LDAP properly using a RedHat Linux if possible or any other distrib (provided it's free because we only use RedHat distrib for our corporate use and we won't buy any other distrib). If all it takes is using another RHEL version (3, 4, any update level, we have all of them) or a specific list of modules, we are ready to accept any compromise that will enables us to have this RT 3.6.5 running with LDAP. Yours, David ------------------------------------------------------------------ This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos Origin group liability cannot be triggered for the message content. Although the sender endeavours to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener informacion confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente. Pueden estar protegidos por secreto profesional Si usted recibe este correo electronico por error, gracias de informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos Origin no se hace responsable por su contenido. Su contenido no constituye ningun compromiso para el grupo Atos Origin, salvo ratificacion escrita por ambas partes. Aunque se esfuerza al maximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no sera responsable de cualesquiera danos que puedan resultar de una transmision de virus ------------------------------------------------------------------
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