o.nash
We have 3.6.4 and don't have the problem you described. Perhaps an
upgrade to that version will resolve the problem.
Kenn
LBNL
On 10/25/2007 3:00 PM, [EMAIL PROTECTED] wrote:
running RT 3.6.3 on linux.
I read http://wiki.bestpractical.com/view/ReverseHistoryOrder
Which desribes some patches that will change the Transaction history order
of tickets viewed on webpage.
I tried the first simple option described:
added line to RT_SiteConfig
Set($OldestTransactionsFirst, 1);
then cleared mason cache
restarted apache but the history still shows Oldest First.
Setting Set($OldestTransactionsFirst, 1); causes apache to fail to restart
with erros about file permissions ....strange.
So does anybody have a work around for RT 3.6.3 to do this.
--
thanks
Oliver
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_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com