o.nash

We have 3.6.4 and don't have the problem you described. Perhaps an upgrade to that version will resolve the problem.


Kenn
LBNL

On 10/25/2007 3:00 PM, [EMAIL PROTECTED] wrote:
running RT 3.6.3 on linux.
I read http://wiki.bestpractical.com/view/ReverseHistoryOrder
Which desribes some patches that will change the Transaction history order
of tickets viewed on webpage.

I tried the first simple option described:
added line to RT_SiteConfig
Set($OldestTransactionsFirst, 1);
then cleared mason cache
restarted apache but the history still shows Oldest First.
Setting Set($OldestTransactionsFirst, 1); causes apache to fail to restart
with erros about file permissions ....strange.

So does anybody have a work around for RT 3.6.3 to do this.
--
thanks
Oliver
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