On Mon, Nov 12, 2007 at 11:52:13AM +0000, bijayant kumar wrote: > Hello list, > > I was using RT on my production server successfully. We were not using RT > from sometime. We decided to use RT from today. Tickets are generating and > getting resolved, all things are working well except the email parts. No > email is going outside or coming to RT. In log i am seeing the error > > [error]: Scrip Prepare 9 died. - Undefined subroutine &Scalar::Util::weaken > called at /opt/rt3/lib/RT/Action/Generic.pm > > [error]: Scrip Prepare 10 died. - Undefined subroutine &Scalar::Util::weaken > called at /opt/rt3/lib/RT/Action/Generic.pm line 107 > > I gone through the archives and followed some answers like upgrading > scalar::utils. But this package is already updated. > > Please help me out. Operating system on which RT is installed is Centos-5.
If i remember correctly, Centos is one of those distros that decided it was a good idea to default to the perl-only implementation of Scalar::Util, but you need the XS support for weaken. You say you've upgraded scalar::utils. Was that through CPAN? If so, did you make sure to answer yes to the XS question? J -- Jody Belka knew (at) pimb (dot) org _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
