Hi there,
we're using Exchange (2003) here, but communication is rather simple: I am
using a simple getmail script to poll the incoming Mails from POP3 Mailboxes.
Getmail is part of fetchmail, if my mind serves me right. Sending is done by
using a local MTA which forwards all mail using SMT to the Exchange Server
(EXIM calls this "Smarthost"). Works like a charm.
On the Linux box I have created an user called "rtmail" which handles all Mail
retrival using a Cron Job like this:
#!/bin/bash
# Queue: Axapta
/usr/bin/getmail_fetch --delete --quiet \
jetex001.int.cancom.de [EMAIL PROTECTED] xxxxxxxx \
"|/usr/bin/rt-mailgate --queue Axapta --action correspond --url
http://localhost/rt/";
# Queue: Targit
/usr/bin/getmail_fetch --delete --quiet \
jetex001.int.cancom.de [EMAIL PROTECTED] xxxxxxxx \
"|/usr/bin/rt-mailgate --queue Targit --action correspond --url
http://localhost/rt/";
# All comments are sent using the same address, they are accociated
# using the Ticket ID. The generic RT queue is used as a fallback in
# case the Ticket ID is missing.
/usr/bin/getmail_fetch --delete --quiet \
jetex001.int.cancom.de [EMAIL PROTECTED] xxxxxxxx \
"|/usr/bin/rt-mailgate --queue RequestTracker --action comment --url
http://localhost/rt/";
# Generic requests without special accociation, used as RT system
# support queue as well.
/usr/bin/getmail_fetch --delete --quiet \
jetex001.int.cancom.de [EMAIL PROTECTED] xxxxxxxx \
"|/usr/bin/rt-mailgate --queue RequestTracker --action correspond --url
http://localhost/rt/";
Greetings,
Torben Nehmer
-------
Torben Nehmer
Diplom Informatiker (FH)
Business System Developer
CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany
Tel.: +49 (0)8225 - 996-1118
Fax: +49 (0)8225 - 996-41118
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
www.cancom.de <http://www.cancom.de>
CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Paul Holdschik, Christian Linder
Diese E-Mail und alle mitgesendeten Dateien sind vertraulich und ausschließlich
für den Gebrauch durch den Empfänger bestimmt!
This e-mail and any files transmitted with it are confidential intended solely
for the use of the addressee!
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Leke Fasola
Gesendet: Dienstag, 13. November 2007 07:37
An: rt-users@lists.bestpractical.com
Betreff: [rt-users] How to Configure RT_MAILGATE with MS Exchange
Hello All,
I just completed installation of rt3 succesfully but I don't know how to make
it communicate with my MS exchange.
can somebody explain how to to make rt3 send/receive mail to/fro MS exchange.
Both rt3 and ms exchange servers are on the same LAN.
Thank you.
Leke
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
