To all,
I have a Custom Field that has two values, "Yes" and "No". I have
granted "ModifyCustomField" to a certain group. When someone of that
group modifies that CF, I want to "disallow" or "stop" that update from
occuring if the ticket owner is the same person modifying the CF. Is
that really possible? I've been assuming that when a custom condition
checked the "NewValue", the "NewValue" was already a fact, set in stone.
Is my assumption correct? If so, I could create a scrip to undo the
change, but that seems a bit bulky and I would prefer to stop the change
before it is completed. Any help??? Thanks.
Kenn
LBNL
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
